Customer Reviews

See What Our Customers Are Saying

i did't get that much attention and communication, I tried to call several times to get help but they told me to call someone else. but thanks
Nicolasa R
Everything went smoothly and communication was prompt and easy to understand
William M
Everything is great from the beginning Frank Salazar and Wen Fendandez help us from our ups and down they never stop until we found the house we like and purchase our first home. Ate Wen thank you so much your not just a realtor to us we found a friend and ate who’s always ready to help.
Diana G
We had a great experience thank you so much.
Maria B
Very fast and great company will return if I refinance again highly recommend.
William S
Was recommended to Mr. Salazar and now I’m pleased to say I exclusively only do business with GEM Mortgage now. Best decision I’ve ever made thank you!
Matthew S
Oscar is very knowledgeable. Very responsive, clear and concise, when I had a question he responded almost immediately. I felt I was able to trust him due to his expertise and years of experience. He stayed on top and ahead of the paperwork. Made it extremely easy to submit my documentation online through a safe and secure portal. His excellent customer service made my first home buying experience a seamless transaction. 10/10 recommend!
Edlin M
First of all, I want to say, Thank You Oscar! Oscar helped us a lot since the beginning. Every question that we had he answered it for us. For us, the road of purchasing a home was long, but Oscar made it a smooth as it could be. I would definitely recommend Oscar, not only to my friends and family, but to anyone that is looking to purchase a house.
Vicente P
Frank was always available and helpful with any questions we had. This was our second time working with him and each time the process is so easy and smooth. His team is the best. They got our loan ready to go in two weeks. We highly recommend Frank and his team. They made the process of selling and buying a home at the same time stress free. Thanks
Fabricio J
Frequent communication. Easy to contact.
Linda O
Frank and the Oxnard GEM Team were friendly, professional, and efficient in processing our refinancing. Their customer service and communication were exceptional. We really had no questions because they were answered before we asked. We were surprised at how fast the refinancing was accomplished – just a short time between first phone call and closing. We recommend Frank and the Oxnard GEM Team - they are second to none!
Larry C
Frank makes this process simple. A premiere job!
John M
The process of selling and buying was made very easy, all questions were answered. All the staff at GEM was very pleasant and helpful, everything was done in a timely manner. Overall the experience was great! Would definitely go back to Frank if we need to in the future.
Maria C
Rena and Ashlee were amazing!
Tricia R
The great service very professional great . I definitely recommend
Juanmanuel M
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